Privacy Policy

We may collect information you provide directly, and data collected automatically such as usage and device information.

To operate, maintain, and improve our services; to communicate with you; and to comply with legal obligations.

We do not sell your personal information. We may share with service providers and as required by law.

You can opt out of certain communications and request access, correction, or deletion of your data, as permitted by law.

By providing your mobile number to Paradise Villas & Vacations, you consent to receive SMS messages from us regarding your inquiries, reservations, and stay in our villas throughout Puerto Rico. Message types may include booking confirmations, pre-arrival instructions, access details, concierge recommendations, and time-sensitive alerts about your reservation. Message frequency varies based on your bookings and interactions with us. Message and data rates may apply according to your mobile plan.

You may opt out of SMS messages at any time by replying STOP to any message from us. After you send STOP, we may send a single confirmation SMS to confirm your opt-out, after which you will no longer receive SMS messages related to that number. For help, reply HELP or contact us via the contact details provided on our website. We may update these SMS terms from time to time; the latest version will always be available on our website.

Paradise Villas & Vacations collects personal information such as your name, email address, phone number, and stay details in order to manage your reservations, provide concierge services, and support your experience in Puerto Rico. We use your mobile number to send SMS messages related to your inquiries, bookings, and stay (for example, confirmations, check-in/check-out details, and important updates). We do not sell, rent, or share your mobile number or SMS opt-in consent with third parties for their own marketing purposes.

If you have questions about this policy, contact us at info@paradisevandv.com.